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Do You Have Questions? We Have Answers.

 Here are some answers to some of our most frequently asked questions. If you still have a question, get in contact with us and we would be more than happy to help!

Before the massage starts, you are required to fill out a health history form. At this time it is important to list all health conditions, medications, allergies and symptoms you have been experiencing so that the therapist can adapt massage treatment to suit you.  You will then be taken to the room where the therapist will ask you some questions regarding your visit and where the problem areas are. If appropriate, the therapist may perform certain testing and assessments to evaluate the presenting complaint.



This is your session.

If you are uncomfortable, unsure, would like to ask questions or experiencing a lot of pain and discomfort.. Speak up! You are here relax.


Depending on what area you are getting massaged, the therapist may ask you to only take off the clothing of that area. For a full body massage you will be required to take your clothes and jewellery off.

You must always leave your underwear on at all times during the massage treatment.


Once you have undressed and are lying on the massage table, a towel or sheet is used as a cover (and to keep your warm) over your body. The therapist will only undrape the necessary part of the body being treated and will be covered once the treatment in that area has finished.

The genitals (men and women) and breast (women) will not be uncovered.

The massage times available are 30 minutes and 60 minutes, depending on what you have booked at the time of making the appointment.

A 30 minute appointment only allows time for a specific area of massage such as your back neck and shoulders or your legs.

A 60 minute appointment is the average time it takes to complete a full body massage.

Any massage, even really deep tissue massage should always stay in the ‘feels good pain’ range and should never go beyond your own pain threshold.  You should always feel relaxed during the massage even if there is a slight bit of pain. The massage pressure can always be adjusted to suit you, so please speak up if you are not comfortable with the pressure applied.

Relax! Get comfortable. Take this time to zone out, listen to the gentle music that plays and allow your body to release all tension but taking full deep breathes. Some clients like to close their eyes and relax while others prefer to talk and ask questions; whatever feels comfortable for you. If you are required to turn over or change position the therapist will either move you or will ask you to move when is needed.

Some people feel quite tired after the treatment, this is why it is advised to take it easy, stay hydrated and try not to do anything too strenuous for the rest of the day.

It is also normal to feel sore and tender after your treatment. This is due to the massage opening and flushing the tight fibres of the massage. Think of it like the feeling you can get after you do exercise. Basically it is the same principle, contracting and stretching the tight fibres of the muscles.

It is recommended that you should get a massage at least once a month to keep your muscles relaxed and healthy. However, the therapist may request you come back a week after your treatment to assess and see how your muscles have reacted after the first treatment.

You should not get a massage if you are feeling unwell or have a condition that may prevent you from being comfortable during the treatment.

You should not get a massage if you have an infection, fever, nausea, cold/flu or have a condition that is contagious.